Thursday, June 7, 2012

Ebay has 125 of my dollars

In June 2011 I listed a 1987 Porsche 944 on Ebay Motors for $2400. It received one bid from a man in Ohio. He was unable to retrieve the car and we mutually agreed to cancel the transaction. The final value fee was a fixed $125. Ebay's policy states that final value fees are refunded if the buyer does not pay or if the buyer and seller mutually agree to cancel the listing. 


While doing my taxes in April I noticed Ebay did not return the fee. I called customer service and the person claimed the transaction was too long ago for them to return the money.


The way I look at this case is that I am a lender. Ebay is borrowing $125 from me. A 15% compounding monthly interest will accrue until they pay me back, go bankrupt, or go out of business. 


There are no methods to contact Ebay other than customer service. They don't respond to letters or email. I read that exposing them is one of the few ways to get their attention. So that's what I'm attempting to accomplish here. Please share this to help me get my money back!

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